apc pro 1000 user manual
APC Back-UPS Pro 1000 User Manual: Overview
This manual details the APC Back-UPS Pro 1000 (BR1000G), offering guidance on installation, operation, and troubleshooting for reliable power protection of electronics.
It covers safety precautions, battery management, and specifications, ensuring optimal performance and longevity of your UPS system.
Comprehensive instructions are provided for LCD display interpretation, software connectivity, and routine maintenance procedures.
The APC Back-UPS Pro 1000 is a professional-grade Uninterruptible Power Supply (UPS) designed to safeguard your valuable electronic equipment against power disruptions. This unit, specifically the BR1000G model, provides both battery backup and robust surge protection, ensuring continuous operation during outages and shielding against damaging voltage spikes.
Featuring a 1000VA / 120V capacity, it’s ideal for desktop computers, monitors, and other essential peripherals. The inclusion of 10 NEMA outlets, with 4 offering surge-only protection, expands its usability. Furthermore, the integrated LCD display offers real-time status updates and critical information.
This manual will guide you through the proper installation, operation, and maintenance of your Back-UPS Pro 1000, maximizing its effectiveness and lifespan.
Key Features and Benefits
The APC Back-UPS Pro 1000 boasts several key features, including Automatic Voltage Regulation (AVR) which stabilizes voltage fluctuations without draining the battery. Its sinewave output ensures compatibility with sensitive electronics, unlike stepped-approximation wave forms. The LCD interface provides clear, at-a-glance information regarding battery status, load levels, and event logging.
Benefit from ten NEMA outlets – four surge-protected and six battery backup/surge protected – alongside two USB charging ports for convenient device powering. Reliable battery backup prevents data loss and hardware damage during power outages, while surge protection defends against electrical spikes.
PowerChute software compatibility enables advanced power management and remote monitoring capabilities.

Unboxing and Inspection
Carefully unpack the APC Back-UPS Pro 1000 and verify all package contents are present. Inspect the unit for any physical damage incurred during shipping immediately.
Package Contents Verification
Upon opening the box, confirm the presence of all listed components. You should find the APC Back-UPS Pro 1000 unit itself, a detailed user manual providing setup and operational guidance, and potentially a warranty registration card for coverage activation.
Additionally, check for the power cord necessary for initial connection to a grounded outlet. Some packages may include a USB cable for communication with a computer and installation of PowerChute software. Verify the presence of any included software CDs or download instructions.
If any items are missing or appear damaged, immediately contact APC support or your point of purchase for assistance and replacement options. Retain all original packaging materials for potential return or claim processing.
Physical Inspection for Damage
Carefully examine the APC Back-UPS Pro 1000 for any visible signs of shipping damage. Inspect the unit’s casing for cracks, dents, or punctures that may have occurred during transit. Pay close attention to the corners and edges, as these are particularly vulnerable.
Check the front LCD display and all outlet connections for any physical impairments. Ensure the power cord is intact and free from cuts or fraying. If damage is detected, do not attempt to operate the UPS.
Document any damage with photographs and immediately contact the retailer or APC support to report the issue and arrange for a replacement or repair. Do not use a damaged unit, as it could pose a safety hazard.

Installation and Setup
Proper installation ensures reliable power protection. Connect the UPS to a grounded outlet, then connect your devices to the battery-backed and surge-protected outlets.
Register your warranty for full coverage and access to support resources.
Initial Start-Up Procedure
Before initial use, carefully inspect the UPS for any physical damage sustained during shipping. Ensure the unit is placed in a well-ventilated area, free from excessive dust and moisture.
Connect the UPS to a known-good, grounded wall outlet. The unit will perform a self-test, indicated by the LCD display. Allow the battery to charge fully – this may take several hours – before connecting critical equipment.
Avoid connecting the UPS to an extension cord or power strip during the initial start-up. Refer to the manual for detailed instructions and troubleshooting tips if the self-test fails or the battery doesn’t charge.
Connecting the UPS to Power
Connect the APC Back-UPS Pro 1000 directly to a grounded wall outlet, avoiding extension cords or surge protectors. Ensure the outlet matches the UPS’s voltage requirements (120V). The power cord should be securely plugged into both the UPS and the wall outlet.
Verify the UPS’s power switch is in the “OFF” position before connecting to power. Once connected, switch the UPS “ON” to initiate the self-test. The LCD display will indicate the input voltage and battery status.
Do not use damaged power cords and always ensure a stable connection to prevent interruptions in power supply.
Connecting Devices to the UPS
Plug your computer and essential peripherals – like monitors and scanners – into the battery-backed outlets on the rear panel of the APC Back-UPS Pro 1000. These outlets provide power during outages.
Non-essential devices, such as printers or lamps, should be connected to the surge-only outlets. These receive surge protection but won’t operate during a power failure.
Ensure the total load (wattage) of connected devices does not exceed the UPS’s capacity to maintain optimal performance and runtime.
Connecting Computers and Peripherals
Connect your computer’s power cord directly into one of the battery-backed outlets on the Back-UPS Pro 1000. Also, connect critical peripherals like external hard drives, and your primary monitor to these same battery-supported outlets.
This ensures continued operation during power outages, allowing you to save work and safely shut down your system. Prioritize essential devices for uninterrupted power.
Avoid overloading the UPS; check the wattage requirements of all connected equipment.
Connecting Surge-Only Devices
Utilize the surge-protected outlets on the APC Back-UPS Pro 1000 for devices that don’t require battery backup, such as printers, scanners, and non-essential lamps. These outlets offer protection against power surges and spikes, safeguarding your equipment from damage.
Connecting these devices to surge-only outlets frees up the battery-backed outlets for critical equipment. Ensure the total power draw of all surge-protected devices doesn’t exceed the outlet’s capacity.
This optimizes battery runtime for essential systems.

Understanding the LCD Display
The LCD panel provides real-time status of the APC Back-UPS Pro 1000, displaying battery level, load capacity, and input/output conditions for informed operation.
Icons and messages indicate power status, alerts, and estimated runtime, enabling proactive monitoring and management of your power protection system.
Interpreting LCD Icons and Messages
The APC Back-UPS Pro 1000’s LCD utilizes various icons to communicate its operational status. A battery icon displays the current charge level, ranging from full to low, indicating remaining runtime.
Input voltage and output wattage are shown numerically, allowing users to monitor power consumption. Alert icons signal issues like overload, battery replacement needs, or internal errors.
Messages like “On Battery” or “Online” clearly indicate the UPS’s operating mode. “AVR” signifies Automatic Voltage Regulation is active, stabilizing incoming power. Understanding these visual cues is crucial for effective power protection and troubleshooting.
Battery Status Indicators
The LCD panel prominently displays battery status through both graphical and textual indicators. A segmented battery icon visually represents the charge level, from full bars indicating a healthy charge to empty bars signaling low capacity.
Percentage values accompany the icon, providing a precise reading of the remaining battery power.
Alerts appear when the battery is low, nearing end-of-life, or experiencing a fault. Regularly monitoring these indicators ensures proactive battery maintenance and prevents unexpected power loss during outages.
Load Capacity and Runtime Estimates
The APC Back-UPS Pro 1000 (1000VA/600W) supports a specific load capacity; exceeding this reduces runtime and may cause overload. The LCD display shows the current load percentage, helping users manage connected devices.
Runtime estimates vary based on the connected load; fewer devices mean longer backup duration.
The manual provides estimated runtimes for various load levels, aiding in planning for power outages. Factors like battery age and temperature also influence actual runtime performance.
Operation and Usage
The APC Back-UPS Pro 1000 operates in normal and battery modes, providing seamless power transfer during outages. Automatic Voltage Regulation (AVR) stabilizes voltage fluctuations.
Normal Operation Mode
During normal operation, the APC Back-UPS Pro 1000 receives power from the wall outlet, simultaneously charging the internal battery. The UPS provides clean, stable power to connected devices, protecting them from minor voltage fluctuations.
The LCD display indicates normal operation with relevant icons showing power status and load levels. AVR functionality actively corrects minor voltage variations without switching to battery power, conserving battery life;
Connected equipment functions as if directly powered from the utility supply, ensuring uninterrupted performance. Regular self-tests are performed to verify battery readiness and UPS functionality.
Battery Mode Operation
When utility power fails or falls outside the acceptable voltage range, the APC Back-UPS Pro 1000 instantly switches to battery mode. This transition is seamless, providing uninterrupted power to connected devices, preventing data loss and system shutdowns.
The LCD display clearly indicates battery operation with a distinct icon and runtime estimation. The UPS delivers sinewave power from the battery, ensuring compatibility with sensitive electronics.
Runtime duration depends on the connected load and battery condition; critical devices remain powered until the battery is depleted or power is restored.
Automatic Voltage Regulation (AVR)
The APC Back-UPS Pro 1000 features Automatic Voltage Regulation (AVR), stabilizing voltage fluctuations without using battery power; AVR corrects minor overvoltages and undervoltages, providing safe and reliable power to connected equipment.
This technology extends battery life by reducing unnecessary battery cycling. AVR ensures optimal performance of sensitive electronics, preventing potential damage from unstable power conditions.
The UPS actively boosts or bucks the voltage to maintain a consistent output, safeguarding your devices from power irregularities.
Battery Management
Proper battery care is crucial for UPS longevity. This section details replacement procedures, specifications, and optimization techniques for the APC Back-UPS Pro 1000.
Battery Replacement Procedure
Replacing the battery requires careful attention to safety. First, disconnect all connected devices and the UPS from the mains power. Gently remove the front panel, typically by pressing the release tabs. Locate the battery compartment and disconnect the old battery, noting the polarity.
Install the new, compatible battery, ensuring correct polarity connection. Replace the battery compartment cover and the front panel. Power on the UPS and allow it to charge fully before reconnecting devices. Always recycle the old battery responsibly, following local regulations.
Refer to the full user manual for detailed diagrams and specific instructions for your model.
Battery Type and Specifications
The APC Back-UPS Pro 1000 utilizes sealed lead-acid batteries, specifically designed for reliable and maintenance-free operation. These batteries provide backup power during outages and protect against surges. Typical battery voltage is 12V, and the capacity varies depending on the model, influencing runtime duration.
Ensure replacement batteries meet APC’s specifications to maintain performance and warranty validity. Using incorrect batteries can damage the UPS and void the warranty. Refer to the product label or user manual for the exact battery part number and specifications.
Proper battery disposal is crucial; recycle responsibly.
Optimizing Battery Life
To maximize the lifespan of your APC Back-UPS Pro 1000 battery, avoid frequent full discharges and prolonged operation in battery mode. Maintain a cool, dry environment, as high temperatures accelerate battery degradation. Regularly check the battery status via the LCD display.
Consider enabling automatic self-tests to identify potential issues early. Avoid leaving the UPS unplugged for extended periods, as this can lead to battery self-discharge. Proper battery maintenance ensures reliable power protection and extends the overall usability of your UPS system.

Troubleshooting
This section provides solutions for common issues, including a UPS that won’t power on or a battery failing to charge, ensuring quick resolution.
Refer to the guide for diagnostic steps and potential fixes to restore optimal functionality of your APC Back-UPS Pro 1000.
Common Issues and Solutions
Experiencing problems with your APC Back-UPS Pro 1000? Several common issues have readily available solutions. If the UPS fails to turn on, verify the power cord connection and ensure the power switch is engaged.
For battery charging issues, check the battery connection and consider a battery replacement if it’s old or faulty. LCD display errors often indicate specific problems; consult the manual’s interpretation guide.
Overload situations can trigger shutdowns – reduce connected load. Software connectivity problems may require re-installation or driver updates. Regularly testing the UPS ensures proactive identification of potential issues.
UPS Not Turning On
If your APC Back-UPS Pro 1000 fails to power on, begin with basic checks. Confirm the unit is plugged into a functioning wall outlet and the power cord is securely connected at both ends. Verify the on/off switch is in the ‘on’ position – a simple oversight is common.
Check the circuit breaker for the outlet; a tripped breaker will prevent power delivery. If still unresponsive, test the outlet with another device to rule out outlet issues. A faulty battery can also prevent startup; consider testing or replacement.
Battery Not Charging
If the APC Back-UPS Pro 1000 battery isn’t charging, first ensure the UPS is connected to a working power source and is receiving power. Check the LCD display for battery-related error messages, which can pinpoint the issue. A fully discharged battery may take several hours to charge initially.
Inspect the battery connections for corrosion or looseness. If the battery is old, it may have reached its end-of-life and require replacement. Consider running a battery test via the PowerChute software to assess its health.

Safety Precautions
Always follow electrical safety guidelines when installing and operating the APC Back-UPS Pro 1000. Avoid exposing the unit to water or excessive humidity for safe operation.
General Safety Guidelines
Prioritize safety during installation and operation of your APC Back-UPS Pro 1000. Ensure proper ventilation around the unit to prevent overheating, and avoid obstructing the vents. Do not open or modify the UPS internally, as this voids the warranty and poses electrical hazards.
Keep the unit away from flammable materials and liquids. Regularly inspect the power cord for damage, and replace it if necessary. Disconnect the UPS before performing any maintenance or cleaning. Follow all local electrical codes and regulations for safe installation and usage.
This equipment is intended for indoor use only;
Electrical Safety Information
The APC Back-UPS Pro 1000 operates at 120V and presents potential electrical hazards if mishandled. Never connect the UPS to a power source with incorrect voltage or polarity. Avoid contact with exposed wiring or internal components. Do not use damaged power cords or plugs.
Grounding is essential for safety; ensure the outlet is properly grounded. Do not overload the UPS with excessive power demands, as this can cause overheating and potential fire hazards. Disconnect the UPS before cleaning or performing maintenance.
Qualified personnel should perform repairs.
Specifications
The BR1000G is a 1000VA/600W UPS with a sinewave output, AVR, and 10 NEMA outlets. It features 2 USB charging ports and LCD display functionality.
Technical Specifications of the BR1000G
Model Number: BR1000G. VA Rating: 1000VA. Watt Rating: 600 Watts. Input Voltage: 120V; Output Voltage: 120V. Frequency: 60Hz. Battery Type: Sealed Lead-Acid. Battery Voltage: 12V. Runtime: Varies based on load (see runtime charts).
Outlets: 10 NEMA 5-15R (4 surge-only, 6 battery & surge). USB Ports: 2 USB Type-A (5V, 2.4A). Communication Interface: USB. Dimensions (H x W x D): 10.6 x 6.2 x 15.1 inches. Weight: 37.4 lbs. Operating Temperature: 32°F to 104°F (0°C to 40°C).
Input and Output Characteristics
Input Voltage: The BR1000G accepts a 120V input, accommodating fluctuations between 92V and 132V without switching to battery. Input Frequency: Operates at 60Hz, automatically detecting frequency. Output Voltage: Provides stable 120V output, utilizing Automatic Voltage Regulation (AVR) to correct minor voltage variations.
Output Waveform: Delivers a pure sine wave output, crucial for sensitive electronics. Transfer Time: Switches to battery power within 2-4 milliseconds, ensuring uninterrupted operation. Efficiency: Typical efficiency is around 96% in online mode. Total Harmonic Distortion: Less than 5% at full load.

Warranty Information
Register your APC Back-UPS Pro 1000 to activate warranty coverage. Details outline the duration, terms, and conditions for defects and malfunctions.
Warranty registration is essential for service and support, ensuring peace of mind with your power protection investment.
Warranty Registration
To ensure full warranty coverage for your APC Back-UPS Pro 1000, immediate registration is strongly recommended. This process validates your purchase date and confirms eligibility for support services should any issues arise.
Registration can typically be completed online through the official APC website, requiring your product model number, serial number, and purchase details.
Alternatively, a physical warranty card may have been included with your unit; completing and returning this card also fulfills the registration requirement. Retain a copy of your proof of purchase for verification purposes.
Prompt registration safeguards your investment and streamlines any potential warranty claims, providing a hassle-free experience.
Warranty Coverage Details
The APC Back-UPS Pro 1000 warranty typically covers defects in materials and workmanship for a specified period, often two years from the date of purchase. This coverage includes repair or replacement of the unit, at APC’s discretion.
Warranty does not cover damage resulting from misuse, accidents, natural disasters, unauthorized modifications, or improper installation. Battery life is considered a consumable and is subject to a separate, shorter warranty period.
To obtain warranty service, contact APC customer support with your proof of purchase and a detailed description of the issue. Shipping costs for returning the unit may be the responsibility of the customer.

Communication and Software
The APC Back-UPS Pro 1000 features USB connectivity, enabling integration with PowerChute software for advanced monitoring and control of the UPS system.
PowerChute allows for remote management, automated shutdowns, and detailed reporting on power events and battery status.
USB Connectivity and PowerChute Software
The APC Back-UPS Pro 1000 utilizes a USB port for communication with computers, enabling seamless integration with the PowerChute software suite. PowerChute provides comprehensive power management capabilities, including automated shutdown during extended outages to protect valuable data and hardware.
Users can monitor UPS status, battery health, and power events in real-time through the intuitive PowerChute interface. Customizable settings allow for tailored responses to power fluctuations, ensuring optimal protection for connected devices. Remote management features extend control beyond the local workstation, offering centralized oversight of multiple UPS units.
The software also generates detailed reports on power quality and UPS performance, aiding in proactive maintenance and troubleshooting.
Remote Management Capabilities
The APC Back-UPS Pro 1000, when connected via USB and utilizing PowerChute software, offers robust remote management features. Administrators can monitor and control the UPS from a centralized location, enhancing operational efficiency and responsiveness. Network-based access allows for proactive management of power infrastructure, even from off-site locations.
Receive instant notifications of power events, such as outages or voltage fluctuations, via email or SNMP traps; Remote shutdown capabilities safeguard connected equipment during prolonged power failures, minimizing downtime and data loss. Detailed logging and reporting provide valuable insights into power quality and UPS performance.
These features are crucial for businesses requiring reliable and remotely manageable power protection solutions.

Maintenance
Regular cleaning and periodic testing are vital for optimal performance. Ensure proper ventilation and check connections. Battery health should be verified routinely for longevity.
Cleaning and Environmental Considerations
To ensure reliable operation, periodically clean the exterior of your APC Back-UPS Pro 1000 with a slightly damp cloth. Avoid using harsh chemicals or solvents, as these can damage the unit’s casing. Ensure the UPS is disconnected from power before cleaning.
Proper ventilation is crucial; do not obstruct the ventilation openings. Operate the UPS in a cool, dry location, away from excessive humidity or direct sunlight. Avoid environments with conductive contaminants, such as metal particles, which could cause a short circuit. Maintain a clean environment around the unit to prevent dust buildup, impacting cooling efficiency and overall performance.
Periodic Testing and Checks
Regular self-tests are vital to confirm your APC Back-UPS Pro 1000 is functioning correctly. Perform a manual self-test at least every three months by pressing the “Test” button. Observe the LCD display for successful completion. Check battery status indicators regularly to monitor battery health and identify potential issues.
Inspect all connections – input and output – for tightness and corrosion. Verify the UPS switches to battery power during a simulated power outage. Document test results and address any failures promptly. Consistent testing ensures your equipment remains protected during unexpected power events.